If you’re in need of some technical support, one of our awesome nerds will be in touch within the hour.
How the Help Desk Works
Our top priority is ensuring your website is up and working. Our help desk staff will respond as quickly as possible to your request.
Urgent Requests Outside of Business Hours
Regular business hours are Monday to Friday between 9:00 am to 5:00 pm. Any urgent help desk items that are submitted outside of these hours may result in additional fees.
If you think your website is down, try the Website Availability Test (provided by Uptrends.com) to test if your website is still accessible.